OSCA 411232: Community Support Worker
Facilitates and assists with the delivery of community development and education programs within a community to address issues, needs and problems associated with recreational, health, employment and other welfare matters. This record sits in Community Development and Support Workers. Related ANZSIC industry links are included for faster classification cross-checking. Skill level 2 is attached to this occupation record.
Should you use OSCA or ANZSCO?
OSCA 2024 is the current Australian occupation classification for storing, organising and reporting occupation information. Use this OSCA record for current Australian statistical and analytical classification work.
Some migration and administrative programs still specify ANZSCO 2022. Check the exact system named by the agency or form rather than replacing the code automatically.
Official ANZSCO correspondence
Role overview
Facilitates and assists with the delivery of community development and education programs within a community to address issues, needs and problems associated with recreational, health, employment and other welfare matters.
Use this page to confirm the official title, the parent unit group, the task list and the related ANZSIC industry context before using the occupation in classification, reporting or migration-adjacent workflows.
Occupation facts
- Skill level
- 2
- Major group
- 4 Community and Personal Service Workers
- Sub-major group
- 41 Community and Welfare Support Workers
- Minor group
- 411 Community and Welfare Support Workers
- Unit group
- 4112 Community Development and Support Workers
Tasks
- Provides practical and emotional support to individuals and families, and referrals to available resources and emergency supplies, such as food vouchers
- Assesses individuals' and families' needs by planning, implementing and accessing relevant educational, training and support programs
- Assesses community needs and resources for health, welfare, housing, employment, training and other facilities and services
- Raises awareness in the community and advocates for groups of people that require additional assistance to establish community connectivity
- Educates individuals to gain life skills to enable independent living and informs them of available support resources
- Identifies and provides resolutions to immediate issues such as lack of housing, mental health crises and other health emergencies
- Assists individuals and families to be actively involved in their local community and engage in meaningful opportunities to promote healthy active living
- Coordinates mobile voluntary services such as emergency food response or delivery of food for community programs
- Provides individuals with transport to appointments, programs or recreational activities
- Supports individuals and families with recovery planning, goal setting and access to mental health services
Skill level guidance
Skill level helps place the occupation inside the ABS hierarchy. Use it as a classification cue, then check the actual task list and occupational context before making a decision for HR, visa or reporting work.
How to use this occupation page
Start with the official OSCA title and task list. Then confirm the parent unit group and compare the related occupations on this page if the job title is broad, overlapping or used differently across employers.
The ANZSIC links are there to help when the same occupation appears across several industries and you need the business-side classification as well.
Related occupations
Industry context
Alternative titles
- Community Service Coordinator
- Community Services Worker
- Community Worker
Compare before choosing
Compare OSCA 411232 with related occupations
Compare roles in the same OSCA unit group by their official definition, skill level, tasks and recognised alternative titles.
| Comparison point | Current code411232 Community Support Worker | 411231 Community Development Officer |
|---|---|---|
| Official role definition | Facilitates and assists with the delivery of community development and education programs within a community to address issues, needs and problems associated with recreational, health, employment and other welfare matters. | Assesses the social and wellbeing needs of individuals and families to develop programs, organisations and services to meet the needs of the community. |
| Skill level | Skill Level 2 | Skill Level 2 |
| Key tasks |
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| Alternative titles |
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Comparison uses occupation definitions, skill levels, tasks and title variants from the ABS OSCA data files.
Compliance risk score
4 of 4 factors passing
In this section
Frequently asked questions
What does OSCA 411232 do?
Community Support Worker is the current ABS occupation record used to describe a specific occupation. It sits in the OSCA hierarchy and carries skill-level context plus related titles and tasks.
How should I read the skill level?
The skill level tells you the educational or training depth that the ABS associates with the occupation. It is a classification signal, not a salary band or a qualification checklist on its own.
Why is industry context shown on an occupation page?
Industry context helps when the title is common or ambiguous. It shows where the occupation is typically employed so you can compare it with the right ANZSIC family.
Source and trust
- Official source
- ABS OSCA 2024 release and correspondence tables
- Last reviewed
- 2026-04-17
This site is an independent reference resource. It is not affiliated with, endorsed by, or connected to the ABS, ATO or any Australian Government agency.
Please verify critical classification decisions with the official authority before using them for tax, payroll, licensing, immigration or compliance work.