Role overview
Telecommunications Linesworkers (OSCA 382333) are skilled tradespeople who install, maintain and repair external telecommunication infrastructure throughout Australia. They work with aerial lines, underground cables, conduits, and radio/mobile phone antenna systems that form the backbone of the nation's telecommunications networks. These professionals ensure the physical infrastructure supporting phone, internet, and mobile services remains operational across urban, regional and remote areas.
The occupation requires working at heights on various structures including poles, towers and masts, often in challenging environmental conditions. Telecommunications Linesworkers play a critical role in maintaining Australia's communications connectivity, responding to faults, performing preventative maintenance, and installing new infrastructure to support network expansion and technological upgrades.
Key tasks in practice
In their daily work, Telecommunications Linesworkers perform a range of technical tasks:
- Installing and maintaining aerial telecommunications lines and underground cable systems, including trenching, conduit placement and cable pulling
- Repairing and replacing damaged or faulty telecommunications equipment following established safety protocols
- Installing and maintaining radio and mobile phone antennae on various structures including towers, masts and building rooftops
- Testing and troubleshooting telecommunications equipment using specialized diagnostic tools to identify and resolve network issues
- Performing routine maintenance on telecommunications infrastructure to prevent service disruptions
- Working safely at heights using appropriate equipment and following Australian work health and safety regulations
Skill level explanation
Telecommunications Linesworker is classified at Skill Level 3 in the Australian Skills Classification framework. This indicates the occupation typically requires an AQF Certificate III or IV qualification or equivalent relevant experience. Skill Level 3 occupations involve performing skilled tasks requiring theoretical knowledge and practical skills typically obtained through formal vocational education and training.
In practice, Telecommunications Linesworkers require specialized technical training in telecommunications systems, cable jointing, and network infrastructure. They often need additional certifications for working at heights, confined spaces, and with live electrical equipment. The role demands problem-solving abilities, technical competence, and adherence to strict safety standards when working on critical telecommunications infrastructure.
Industry context
Telecommunications Linesworkers are primarily employed in the telecommunications services industry (ANZSIC 3493), which includes major carriers and network providers. They also work for electrical services companies (ANZSIC 4221) that undertake telecommunications contracting work, and telecommunications equipment manufacturing and installation firms.
In Australia, these professionals work for organizations ranging from major telecommunications companies like Telstra, Optus and NBN Co to smaller specialized contracting firms. The occupation includes a specialisation as Operator Bearer Systems in the Australian Army, where personnel maintain defence communications infrastructure. Employment opportunities exist across Australia, with particular demand in regions experiencing network upgrades and expansion projects.