OSCA occupation

OSCA 411636: Welfare Worker

Assists individuals, families and groups with difficulties by providing support, information and advice on social welfare matters, and evaluates and coordinates the services of welfare and community service agencies. This record sits in Welfare Support Workers. Related ANZSIC industry links are included for faster classification cross-checking. Skill level 2 is attached to this occupation record.

Should you use OSCA or ANZSCO?

OSCA 2024 is the current Australian occupation classification for storing, organising and reporting occupation information. Use this OSCA record for current Australian statistical and analytical classification work.

Some migration and administrative programs still specify ANZSCO 2022. Check the exact system named by the agency or form rather than replacing the code automatically.

Check the current ABS guidance on OSCA and ANZSCO use

Official ANZSCO correspondence

ANZSCO 272613 Welfare Worker Partial correspondence in the ABS table

Role overview

Use this page to confirm the official title, the parent unit group, the task list and the related ANZSIC industry context before using the occupation in classification, reporting or migration-adjacent workflows.

Occupation facts

Skill level: 2
Major group: 4 Community and Personal Service Workers
Sub-major group: 41 Community and Welfare Support Workers
Minor group: 411 Community and Welfare Support Workers
Unit group: 4116 Welfare Support Workers

Tasks

Assists and supports individuals and families experiencing difficulties to access resources available to them
Advises individuals on rights and entitlements to social security payments and services
Assesses at-risk individuals and families, and provides intensive short-term crisis counselling for victims
Assists to establish relationships with neighbourhood houses, community groups, employment training programs and other services to members of the community
Refers clients to welfare support services
Prepares reports and maintains client records

Skill level guidance

Skill level helps place the occupation inside the ABS hierarchy. Use it as a classification cue, then check the actual task list and occupational context before making a decision for HR, visa or reporting work.

How to use this occupation page

Start with the official OSCA title and task list. Then confirm the parent unit group and compare the related occupations on this page if the job title is broad, overlapping or used differently across employers.

The ANZSIC links are there to help when the same occupation appears across several industries and you need the business-side classification as well.

Related occupations

Industry context

Alternative titles

Welfare Officer

Compare before choosing

Compare OSCA 411636 with related occupations

Compare roles in the same OSCA unit group by their official definition, skill level, tasks and recognised alternative titles.

Comparison point	Current code411636 Welfare Worker	411631 Community Corrections Officer	411632 Family Support Worker
Official role definition	Assists individuals, families and groups with difficulties by providing support, information and advice on social welfare matters, and evaluates and coordinates the services of welfare and community service agencies.	Supervises offenders who have been placed on probation by court order or released conditionally from corrective service institutions.	Provides advice and support to children, young people and families with diverse needs, within the home environment and community, in a culturally safe manner.
Skill level	Skill Level 2	Skill Level 2	Skill Level 2
Key tasks	Assists and supports individuals and families experiencing difficulties to access resources available to them Advises individuals on rights and entitlements to social security payments and services Assesses at-risk individuals and families, and provides intensive short-term crisis counselling for victims Assists to establish relationships with neighbourhood houses, community groups, employment training programs and other services to members of the community	Provides written and verbal recommendations to courts and state parole authorities about offenders Develops and implements individualised case plans for offenders to assist them with their rehabilitation and reintegration into the community Monitors, supervises and visits offenders at their home and workplace to ensure compliance with the requirements of their court order or conditional release Conducts regular meetings with offenders to discuss their progress and address any issues or concerns	Identifies families who require additional support and provides internal/external referrals Ensures families can access appropriate services, and encourages families and individuals with particular needs to participate in informal discussion, counselling or support groups Assists and collaborates with Social and Welfare Workers to develop holistic plans by establishing family assessments, safety plans, goals and interventions to ensure safety and wellbeing, and empower families towards positive change Liaises and collaborates with case workers and case work managers to ensure high quality service delivery, and provides updates regarding any issues and problem solves with them
Alternative titles	Welfare Officer	Parole or Probation Officer	Family Case Worker Family Services Worker Family Support Officer

Comparison uses occupation definitions, skill levels, tasks and title variants from the ABS OSCA data files.

Compliance risk score

4 of 4 factors passing

10 / 10

✓

Verified official source

- ABS OSCA occupation record present

✓

Previous edition migration

- OSCA to ANZSCO correspondence attached

✓

Complete hierarchy

- Major, sub-major, minor and unit group links are present

✓

Legacy crosswalk

- Legacy ANZSCO correspondence attached

How we calculate this score →

In this section

411631 Community Corrections Officer 411632 Family Support Worker 411633 Financial Counsellor (Community)411634 Housing Officer 411635 Refuge Worker411636 Welfare Worker

Frequently asked questions

What does OSCA 411636 do?

Welfare Worker is the current ABS occupation record used to describe a specific occupation. It sits in the OSCA hierarchy and carries skill-level context plus related titles and tasks.

How should I read the skill level?

The skill level tells you the educational or training depth that the ABS associates with the occupation. It is a classification signal, not a salary band or a qualification checklist on its own.

Why is industry context shown on an occupation page?

Industry context helps when the title is common or ambiguous. It shows where the occupation is typically employed so you can compare it with the right ANZSIC family.

Source and trust

Official source: ABS OSCA 2024 release and correspondence tables
Last reviewed: 2026-04-17

This site is an independent reference resource. It is not affiliated with, endorsed by, or connected to the ABS, ATO or any Australian Government agency.

Please verify critical classification decisions with the official authority before using them for tax, payroll, licensing, immigration or compliance work.

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