OSCA 619134: Telemarketer
Telephones existing and prospective customers to promote goods and services, and obtain sales or arrange sales visits. This record sits in Product Promotion Workers. Related ANZSIC industry links are included for faster classification cross-checking. Skill level 5 is attached to this occupation record.
Should you use OSCA or ANZSCO?
OSCA 2024 is the current Australian occupation classification for storing, organising and reporting occupation information. Use this OSCA record for current Australian statistical and analytical classification work.
Some migration and administrative programs still specify ANZSCO 2022. Check the exact system named by the agency or form rather than replacing the code automatically.
Official ANZSCO correspondence
Role overview
Telephones existing and prospective customers to promote goods and services, and obtain sales or arrange sales visits.
Use this page to confirm the official title, the parent unit group, the task list and the related ANZSIC industry context before using the occupation in classification, reporting or migration-adjacent workflows.
Occupation facts
- Skill level
- 5
- Major group
- 6 Sales Workers
- Sub-major group
- 61 Sales Support Workers
- Minor group
- 619 Miscellaneous Sales Support Workers
- Unit group
- 6191 Product Promotion Workers
Tasks
- Makes outbound calls to existing and potential customers to promote products and services
- Adheres to scripts and guidelines to provide information about products and services to customers over the phone
- Maintains a high level of product knowledge to effectively communicate with customers
- Persuades customers to purchase products or arrange sales visits, and handles customer objections by providing solutions or alternatives
- Records customer details and sales information accurately, and follows up with customers to ensure customer satisfaction and repeat business
- Arranges dispatch of goods and services, information kits and brochures to customers
- Arranges appointments for customers and sales representatives, adhering to availability
- Achieves sales targets and meets performance metrics
Skill level guidance
Skill level helps place the occupation inside the ABS hierarchy. Use it as a classification cue, then check the actual task list and occupational context before making a decision for HR, visa or reporting work.
How to use this occupation page
Start with the official OSCA title and task list. Then confirm the parent unit group and compare the related occupations on this page if the job title is broad, overlapping or used differently across employers.
The ANZSIC links are there to help when the same occupation appears across several industries and you need the business-side classification as well.
Related occupations
Industry context
Alternative titles
No alternative titles are currently attached.
Compare before choosing
Compare OSCA 619134 with related occupations
Compare roles in the same OSCA unit group by their official definition, skill level, tasks and recognised alternative titles.
| Comparison point | Current code619134 Telemarketer | 619131 Marketing Assistant | 619132 Model |
|---|---|---|---|
| Official role definition | Telephones existing and prospective customers to promote goods and services, and obtain sales or arrange sales visits. | Supports campaigns and undertakes marketing-related administrative duties under the direction of Marketing Managers, marketing executives and/or Marketing Specialists. | Wears and displays clothing and accessories, and poses for photographs, paintings, sculptures and other types of art. |
| Skill level | Skill Level 5 | Skill Level 4 | Skill Level 5 |
| Key tasks |
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Comparison uses occupation definitions, skill levels, tasks and title variants from the ABS OSCA data files.
Compliance risk score
4 of 4 factors passing
In this section
Frequently asked questions
What does OSCA 619134 do?
Telemarketer is the current ABS occupation record used to describe a specific occupation. It sits in the OSCA hierarchy and carries skill-level context plus related titles and tasks.
How should I read the skill level?
The skill level tells you the educational or training depth that the ABS associates with the occupation. It is a classification signal, not a salary band or a qualification checklist on its own.
Why is industry context shown on an occupation page?
Industry context helps when the title is common or ambiguous. It shows where the occupation is typically employed so you can compare it with the right ANZSIC family.
Source and trust
- Official source
- ABS OSCA 2024 release and correspondence tables
- Last reviewed
- 2026-04-17
This site is an independent reference resource. It is not affiliated with, endorsed by, or connected to the ABS, ATO or any Australian Government agency.
Please verify critical classification decisions with the official authority before using them for tax, payroll, licensing, immigration or compliance work.